The HomeSarathi Standard

Our members are proud to be part of Homesarathi.com, and they stand by their work. To show their commitment to service and quality, every single member has agreed to uphold The HomeSarathi Standards.

HomeSarathi members agree to:

 Be honest in all dealings with you


 Tell you about any call-out fees before coming to you


 Let you know straight away if they can’t do the work


 Keep appointments and arrive on time (calling in advance if they need to reschedule)


 Be realistic about when they can start work and how long it will take


 Be courteous. Treat you, your property and belongings with respect


 Keep you in the picture about all aspects of the work


 Return phone messages promptly


 Create an additional contract for variations from the original agreement


 Deal with complaints promptly and professionally


 Never demand cash payment


 Never be verbally or physically abusive or threatening to a customer in any way


 Not obtain work through cold calling


 Need to wear HomeSarathi dress-code for each visit.


 Need to carry HomeSarathi’s ID-Card and show to client if ask.